Becoming a success manager

Becoming a success manager is an inside job; to become a successful manager, you must first manage yourself.


Become a practical visionary. Successful managers have a clear vision of what success means to them, and they share their vision with others. A vision comes from your soul and touches your heart. It influences your decisions and actions. For example, if your vision is to help the environment in every way you can, you will use supplies that are environmentally conscious and will recycle everything you can. Your staff will follow your vision, and your example can influence your peers to adopt conservation strategies.

Develop your communication skills. Two-way communication is a necessary element of authentic interaction. Success managers are good listeners who seek out and give appropriate feedback to achieve the results they want. Provide employees and customers outlets for expressing ideas, voicing concerns and making suggestions. By encouraging and practicing open communication, you can more easily motivate employees, satisfy customers and create an organization that readily responds to the changing workplace.

Collaborate, don't compete. Successful managers are skillful negotiators who ensure everyone wins something and no one leaves the table with nothing. Successful collaboration starts with your ability to influence others, to convince them of your position and obtain their support for your decisions and actions. Solicit the opinions and suggestions of others; listen to their concerns; demonstrate a willingness to act on their input.

Network. Successful managers have support networks of professional and personal connections. They often construct complex webs of interpersonal relationships that allow them to draw on the abilities, strengths and expertise of others. Effective networking provides power, knowledge, resources and support.

Learn to lead. Successful managers lead by empowering others. They look for ways to share power, effectively delegate important tasks, encourage people to participate in setting business goals and acknowledge the achievements of others.

Value diversity. Successful managers view expressions of individuality as assets. They seek to establish mutually beneficial relationships with employees, create working environments that support employees, encourage creativity and reward performance. Encourage employees to develop their talents and skills by giving them interesting problems to solve and allowing time to brainstorm, experiment and implement new ideas.

Build teams. Encourage participation, sharing and mutual respect at work. Look for ways your employees can make connections on the job. Give employees to autonomy they need to meet goals in their own way within budget and on deadline. Provide support, training and recognition.

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